Who to even go to for Mobile support?

watever1 · October 6

Email support hasn't responded for weeks. How do I get the Premium Plus service that I paid for?

Ukko · October 7

Hello,

Sounds that you are F-Secure Mobile Security user (ex-Lookout Life solution).

Here are their online help/support articles and more. You can try to browse and find some information on any context (if needed someday).

Then, its portal(?!) is https://personal.f-secure.com/ as I think. Maybe you can find mentioned service via using it.

Because it is unclear which email support option you tried and if it was expected to be 'valid' way now.

For example, this article mentioned this way. Did you contact them via that routine?

Thanks!

Answers