VPN Causes Internet Loss After Latest Update on Windows 11 (Hydra Protocol)

System
System Posts: 162 Enthusiast
in Privacy VPN
This discussion was created from comments split from: latest vpn update with hydra works for a bit, then internet dies....
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  • Antonius55
    Antonius55 Posts: 2 New Member
    edited July 7

    Hi,

    I've problems with VPN since the last update. Internet lost, (fatal error) which I can only resolve by restarting the computer. I run the PC on wifi (mesh) , but had the same problem after I connected an ethernet cable to the router.

    Running desktop Windows 11 on latest upgrade.

    logfile

    DHCP error.txt

    internet router, etc. are fine, no internet problem on other devices. When I turn VPN off, I have no problem, tried several countries (servers) with same irregular problem. Running on Hydra, and as mentioned above will try VPN open, but I also see that might cause problems too. The funny thing is that i thought that it was trigerred by data streaming etc. but today i had the same problem after 3 hours with VPN (from Sweden) without any downloading / streaming data on Amsterdam. Running WIFI on mesh with 3 stations through the house.

    I see you are working on the errors, thought this extra info could be helpfull.

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  • rolandreuter
    rolandreuter Posts: 1 Observer

    same problem, 5 months later

    any updates on this one?

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  • Firmy
    Firmy Posts: 2,334 Community Manager

    Hello @Antonius55 @rolandreuter

    Can we check if you are still experiencing the issue?

    We recommend following the steps in this article, which addresses similar cases where the internet connection is lost when VPN is turned on: [Windows] Why is there no internet connection on my computer when F-Secure VPN protection is turned ON?

    In particular, please try:

    1. Updating the app and network adapter drivers.
    2. Switching VPN protocol from Hydra to WireGuard.
    3. Checking for other VPN, firewall, or security software that might conflict.
    4. Resetting the Windows network stack.
    5. Temporarily disabling IPv6.

    If the issue persists after these steps, kindly let us know so we can investigate further, possible with updated logs while reproducing the problem.

    Thank you.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

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  • Antonius55
    Antonius55 Posts: 2 New Member

    hi with all above done still the same problem. But I realised now that once losing the connection with the VPN (the blue on swith is slowly fading off and on) and then turning VPN off, the PC connects automatically within 5 minutes. So I don't have to restart the PC when I'm patiently wait for the connection. I can also turn VPN on again after reconnecting. The funny thing is also that the time that the VPN works is variable. Doesn't seem to be affected by streaming, or data that goes through,… still no fun but less problematic. I work now often without VPN but by doing that i loose a big part of the service that I bought with Fsecure total.

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