F-Secure SENSE router wifi

Gswj115
Gswj115 Posts: 1 New Member
edited June 26 in F-Secure Free Online Tools

F-Secure SENSE router ， Follow the instructions and press the blue button at the bottom, but there is no response

ask for help

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Accepted Answer

  • Firmy
    Firmy Posts: 2,332 Community Manager
    Answer ✓

    Hello @Gswj115

    Welcome to the F-Secure Community, and thank you for your post.

    May we kindly ask where you purchased your SENSE router?

    Please note that the F-Secure SENSE router has reached its end of life. You can find more details in this article: When will F-Secure SENSE reach End-of-life (EOL)?

    Thank you again for reaching out, and have a lovely day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
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Comments

  • TVC15
    TVC15 Posts: 159 Influencer

    Hello,

    Just to add to @Firmy's above reply, I would suggest you upgrade your router to one that is receiving current firmware and security updates.

    https://www.kb.f-secure.com/s/article/When-will-F-Secure-SENSE-reach-End-of-life-EOL?language=en_US

     What does this mean?

    This means that after the end-of-life date, all security features in the F-Secure SENSE Router will be switched off. The device will continue to work as a normal router, although we recommend that you replace it with a newer router model. 

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  • dragos_2p
    dragos_2p Posts: 7 Explorer

    Hello,
    I recently reset my SENSE router and noticed that the setup is stuck requesting one update. First message is “SENSE needs to update its software” followed by “Could not update SENSE. The connection to the Internet may have been lost.”

    I conected the router to PPPoE, wifi, cable (GDCP) but no luck, still requires the update. The display shows an exclamation mark, but the app the iPhone is not passing the update step.

    Is there any possibility to bypass the update and continue with the setup, even if the security features will be off.

    The router worked just fine till 3 days ago when i hade to reset it.

    Regards,

    Dragos

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  • joelovetech
    joelovetech Posts: 1 New Member

    hi dragos_2p did you get any answer? I do have the same issue after reseting, knowing the support ended in 2024, but I still hope there is possibility to reconnect my sense

    regards

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  • dragos_2p
    dragos_2p Posts: 7 Explorer

    Unfortunately, no, I haven’t found any resolution for this problem. I only managed to make the router work, but without management, just the default configuration, and that’s it.

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