Please fix for me - Antivirus database out of date - Subscription valid please

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496606440
496606440 Posts: 7 Observer
in Web Browsing

I do not have any idea how to fix above problem You are happy to accept my subscription please fix for me?

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  • Ukko
    Ukko Posts: 3,900 Superuser

    Hello,

    I am only an F-Secure user. Sorry for my reply.

    Surely official stuff will try to help you (or you can contact them yourself via the web chat option: https://www.f-secure.com/en/support; without delay).

    But in the meantime, can you name the version of your operating system (where it says that AV database is out of date)? For example, it could be Windows. But which version exactly?

    You could try this resource as a guide (https://support.microsoft.com/en-gb/windows/find-information-about-your-windows-device-a66d52c8-3323-44fd-8f34-a9497bb935e1) to find out this information ('Which version of Windows do I have?' and 'What are my device specifications?' sections are the relevant).

    It can be, for example, Windows 7, Windows 11 64bit or Windows 10 32bit.

    Thanks.

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  • 496606440
    496606440 Posts: 7 Observer

    I am so frustrated with your method of communication. If you are not able to make my computer good and safe for banking from your end please refund my subscription and I will find a company that will,

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