Antivirus Database fails to update.

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billbroxx
billbroxx Posts: 1 Observer
in Device Protection

How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?

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Answers

  • Firmy
    Firmy Posts: 2,315 Community Manager

    Hello @billbroxx

    Welcome to the F-Secure Community, and thank you for reporting this to us.

    We received similar reports regarding this issue and we would like to collect information from you. I have sent you a private message with instructions. Kindly follow the instructions and let me know the outcome.

    Thank you and have a lovely day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
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  • Amityy
    Amityy Posts: 5 Observer

    Which OS are you using?

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