Windows Start menu error forcing to disconnect

Veivneorul
Veivneorul Posts: 1 New Member
in Device Protection

Hi !

While I was doing a complete scan of my computer, an error has poped from Windows forcing me to disconnect from my session.

The error is :

The program StartMenuExperienceHost.exe version 10.0.26100.5600 has stopped interacting with Windows and has been closed.

This was accompanied by a popup prompting me to log out, which had the effect of stopping the scan.

Is someone does already had the same problem ?

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Answers

  • Firmy
    Firmy Posts: 2,243 Community Manager

    Hello @Veivneorul

    Welcome to the F-Secure Community and thank you for bringing this to our attention.

    We recommend checking out discussions on Microsoft's official forums. They often provide various troubleshooting steps that can help resolve this type of Windows system error. For example, you might find solutions similar to those discussed in threads like this one.

    A common suggestion is to ensure that all your Windows updates and F-Secure updates are installed.

    If you've tried some of these general Windows troubleshooting steps and the issue with StartMenuExperienceHost.exe still persists during your F-Secure scan, please don't hesitate to let us know. We're here to help and can investigate further if needed.

    Thank you for your patience and cooperation.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
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