Where is the activation code please?

beaverm510
beaverm510 Posts: 2 New Member
edited May 25 in People & Devices

I need it to register.

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Answers

  • beaverm510
    beaverm510 Posts: 2 New Member
    edited May 25

    Help me locate the code please

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  • Firmy
    Firmy Posts: 2,237 Community Manager

    Hello @beaverm510

    Welcome to the F-Secure Community. Thanks for your post.

    To help you best, could you please share where you purchased your subscription? We're having trouble locating your purchase information or your My F-Secure account based on the Gmail address you used.

    I've sent you a private message. If you could kindly reply there with the details, we'll be happy to look into this for you.

    For your information, if you purchased your F-Secure subscription directly from us, you won't receive a separate code. Instead, you'll activate your subscription by logging into your My F-Secure account. You can find more details on this process here: Protecting your own devices

    However, if you purchased your subscription from a reseller, you should have received an activation code. You can use this code to activate your subscription through your My F-Secure account. This link will guide you through the steps: Renewing your F-Secure subscription with a code

    Thanks again, and have a lovely day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
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