Product Key

Wilso47 · April 8

Help. Having tried to find my product key in subscriptions on My F-Secure I have come up blank. I cannot find any reference to my key anywhere in subscriptions. Is there an easy way to find it.

JOnes · April 8

F-Secure has changed how they handle product keys a bit, so you’re not alone in being confused by this.

Here’s the deal:

🔐 No More Visible Product Keys (in many cases)

If you purchased your F-Secure subscription directly from F-Secure/My F-Secure, you typically won’t see a product key at all. Instead, everything is tied to your My F-Secure account, and devices are activated by signing in, not by entering a license key.

✅ So, what can you do?

1. Use My F-Secure to install/activate

Go to: https://my.f-secure.com
Log in with the account you used to buy the subscription.
From there, you can add devices, download the installer, and manage licenses.
The install process will just ask you to sign in, no product key needed.

2. If you bought it from a store or 3rd party

If you didn’t buy it directly from F-Secure (like from Amazon, a retail store, or your ISP), then you might have a physical or digital key that you need to enter the first time.

In that case, look:

In your email receipt from the seller
On the card/box (if physical)
In the confirmation page/email if it was an online store

If you redeemed it once into My F-Secure, the key won’t be shown again—from then on, it’s tied to your account.

🛠️ Need help?

If you’re still unsure, you can always:

Chat with F-Secure support here: https://www.f-secure.com/en/support/contact
Or check your subscription history in My F-Secure > Account Settings > Purchase History (if available)