Es erscheint immer wieder die Meldung das ein Neustart erforderlich ist

Tinkerboy
Tinkerboy Posts: 1 New Member

Seit Montag 24.04.25 erschein immer wieder kurz nach dem Start die Meldung "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Neustart erforderlich, damit der Schutz funktioniert." Keine weiteren Angeben. Die meldung erschein nach jedem Neustart erneut.

Ich habe bereits F-Secure deinstalliert und über "MyF-Secure" eine neuinstallation ausgeführt, leider ohne Änderung.

Windows 10 Pro 64bit 22H2

Answers

  • Firmy
    Firmy Posts: 2,104 Community Manager

    Hello @Tinkerboy

    Welcome to the F-Secure Community. Thank you for your question.

    At the moment, this forum supports only English and Finnish. Regarding your question, we have received several reports about this issue, and in most cases, it is caused by another antivirus installed on the device. Please check and ensure that no other AV software is running on your system.

    If you do not have another AV installed, we kindly ask you to generate a debug log and share it with us privately. For your privacy and security, please do not post it publicly in the forum. I have sent you a private message with instructions on how to share the log with me.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
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  • aka_Grafenberg1
    aka_Grafenberg1 Posts: 1 New Member
    edited March 30

    Hello, I had the same problem on a Win11 Pro 24H2 machine. The problem appeared after installation of KB5053656, where MS forced "Microsoft Defender" to be started during system start. After 3 times restart the problem disappeared. The MS Defender symbol in the taskbar vanishes, when you stop MS Defender in the APPS>Autostart list from loading.