Permanent icon on all Android screens

Stepbar2
Stepbar2 Posts: 2 New Member
edited July 2022 in F-Secure Internet Security

I've just installed SAFE on a Pixel 6 and I have a permanent icon which pervades every screen, including the lock screen. How can I get rid of it? It's very annoying!

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Accepted Answer

  • Stepbar2
    Stepbar2 Posts: 2 New Member
    Answer ✓

    I found the solution: it was enabled as an accessibility shortcut. I went into settings/accessibility and disabled F-Secure SAFE from there. All back to normal now.

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Answers

  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,

    I am also only an F-Secure user. Sorry I am not really know about Android platform - but it sounds that Pixel 6 with Android 12. Is it right?

    If so, I cannot check this situation with my own devices. But based on Android 11 (and Android 9) - there is also F-Secure SAFE notification logo. There is always, at least, one. Description with something like "F-Secure SAFAE should be ON/active to provide protection for you/device. And, so, they should show this 'notification' as a prevention to being closed/killed by Android" (sorry for rough meanings).

    Perhaps, on your screenshot - this logo is something like described by me (but for Android 12 design).

    Additionally, can you tap it (logo) or something like that? And check if it will be open any option or guide about.

    Thanks!

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