BBC and Channel 4 not working
joeNZjoeNZjoeUK
Posts: 5
There seems to be a problems with using the BBC iPlayer and Channel 4 in the UK. Both are detecting me as an overseas user. DNS leak test shows uk but no specific location:
Hello xxx.xxx.xx.xxx
from , United Kingdom
I've tried re-installing Freedome, clearing all cookies etc to no joy.
Any help?
PII-Edited
Best Answer
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Sethu
Posts: 701 Moderator
Hello @joeNZjoeNZjoeUK
Its a Regional block by provider due to Copyright issues. However, we would suggests you to try some basic troubleshoot steps as below
1. Run the FlushDNS on affected device.
(Optional- Clear browser cache for desktop and Clear app cache for Smartphone.)
2. Ensure that IPv6 is enabled for the device. You can refer these Windows and Mac, and refer these for Android, and for iOS.
3. Reboot device.
4. Turn Freedome ON and set virtual location as London to check iPlayer working again with your browser.
10 Like
Answers
Thanks Sethu.