Using a new registration code (iOS)

Hello,

how do I enter a NEW registration code for Freedome for iOS?

I used a code for Freedome for iOS but now I have a different code which I need to usw now. There is no way to delete the actual code and enter a new one. Also after deinstall Freedome and installing it again the former code is still active. So, how do I delete the old code and use the new one?

Greetings,

Claus

Answers

  • SethuSethu Posts: 543

    Hello @hanswurst

     

    May I ask you when is the expiry date for current Freedome app? because if you want to renew your current subscription with a new F-Secure Freedome license key, you will have the “have a code” option visible starting from 30 days before the subscription expires in the Freedome app.

  • Oh, after some research I expected this. So the code is connected to the AppleID (and I did not buy the it through the App Store).

    I must say this way of registering Freedome is not well made. AS I see other entries in the forums there many other problems with registering the app.

    Tt expires sometime in Summer.

    Btw: Strange because on the iPad I could enter the new code.

  • SethuSethu Posts: 543

    Hello @hanswurst 

     

    It would be easier to find the purchase information for F-secure Freedome if you contact our F-secure support team. Thank you for giving us feedback on your experience with the Freedome.

     

    Also, you can find more information about Freedome subscription option through this article.

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