ProntoApp malware

Frank_M Posts: 1 New Member

February 2019 in Web Browsing

Hi how do I remove ProntoApp malware from my computer it says its located in Users/FrankMorgan/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp

 

I cant find that file to delete it and its messing up my preferences. Im operation Mac OS High Sierra 10.13.6

 

any help welcome

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Comments

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  Jaims Posts: 846 Former F-Secure Employee

  February 2019 Answer ✓

  Hi @Frank_M

   

  To delete the ProntoApp malware from your Mac, open the Infection Report then click on the specific report and click on Find in Finder. 

   

  You can delete the file by moving it to Trash, and then emptying the Trash after that. Could you throw more light as to what you meant by messing up your preferences?

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