Freedome not connecting

MACBUL40
MACBUL40 Posts: 3 New Member
in F-Secure VPN

On my MacBookAir, I cannot connect with Freedome anymore. MacOS High Sierra version 10.13.6.

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello MACBUL40,

     

     May I know what is the location you are trying to connect? Does it show any error message?

     

    Was it working before and this happened recently?

     

    What is the version of Freedome installed?

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  • MACBUL40
    MACBUL40 Posts: 3 New Member

    Hello Laksh

    The location is in Denmark, no errors mentioned. It simply keeps running trying to connect, but never manage. Yes it has worked perfectly for years. The version is 2.22.5577.0

    Jens

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  • MACBUL40
    MACBUL40 Posts: 3 New Member

    Laksh

    Suddenly this morning, when I tried to open Freedome again, it connected!!!!!

    Why? I dont know, but it works again.

    Thanks - Jens

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello Jens,

     

    Thank you for keeping us posted. Good to know that Freedome is working again.

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