"Excluded" from what? => change to BLOCK and ALLOW
I just got an F-Secure alert saying that some shady file in my temp folder was behaving like a virus (I was reading a global newspaper online on their website). So I was prompted something along the lines of "Do you want to exclude this..." to which I replied - YES, exclude the thing from everything!! - but now I understood that I may have ACTUALLY excluded the potentially harmful file from F-Secure scans themselves.
So where could I check it? Dear F-Secure, this part was not easy for your random user who just wants things to work. I am not sure whehter I managed to find the thing in the lists and options with exclusion et cetera or not. I tried to block everything I'd allowed preivously, hoping that this one was now included as well.
SO, A REQUEST: Dear F-Secure. While your user interface is delightfully clear in general, please PLEASE make sure that whenever there are any alerts or pop-ups, the dumb user like me will get a VERY clear choice between a Red Button that says "Block it all! Get rid of it", and a Green Button that says "Allow it, I know what it is". This is the one and single concern we have as users: protect me from the thing or it's ok I know what it is.
It is a funny thing how impatient we users are, but I was in the middle of reading somethign else and I really could not be bothered with philosophical questions about how to treat some random file that tried to invade my computer. I just wanted to get rid of it, but thanks to the unclear pop-up I have no idea knowing whehter that's what I chose or if I actually allowed the thing to pass through my firewall.
(I did do a full scan afterwards and all is green - but did the scan allow the thing to pass assuming I had accepted it?)