Issue:
Error "You have already used this code the maximum number of times" when trying to activate an F-Secure Internet Security, TOTAL, ID-Protection or Freedome VPN subscription code in My F-Secure Portal. What causes this error and what can be done?
Resolution:
Retail F-Secure Internet Security, TOTAL, ID-Protection or Freedome VPN codes can only be used once. It will activate the license number and subscription time on the My F-Secure account that it was used for the first time.
You can install these apps on other devices using the log in to your original account the code was activated.
If you're not sure what account the code was used on, you can contact F-Secure support and we can check this for you.
Article no: 000003723
