Community
User Guides
Support
Community
Help Forums
English Forum
General
About our Community
General Discussion
News and Feedback
Products
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Beta programs
Feature Requests
Finnish Forum (Tukifoorumi)
Tuotteet Kotiin
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Muut tietoturvatuotteet
Support Articles
Language
English
Suomi
Deutsch
Français
日本語
Svenska
Dansk
Italiano
Nederlands
Norsk
Polski
中文 (繁體)
Products & Services
F-Secure TOTAL
F-Secure SAFE / Internet Security / Anti-Virus
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Common topics
User Guides
Support
Login
|
Register
I want to use Osuuspankki's offer promising 6 months free F-Secure TOTAL, but I already have a valid My F-Secure account with subscription time remaining - F-Secure Community
<main> <article class="userContent"> <h3 data-version="11" data-article="000007835" data-id="issue">Issue:</h3> <p>I heard of the Osuuspankki offer of 6 months free F-Secure TOTAL. I already have a My F-Secure account with a valid purchase, can you add the time there? </p> <h3 data-id="resolution">Resolution:</h3> <p></p><p>We cannot combine Osuuspankki's 6 months offer to any valid My F-Secure account. It is stated on the page of the offer that if you already have a My F-Secure account, you may use the offer by registering with another e-mail address.<br>If you, however, would like to use the same e-mail address than your existing account, you can <a rel="nofollow" href="https://my.f-secure.com/login">log in to My F-Secure</a> and select <b>Account Settings</b> and delete your account. Please note that if there is any subscription time left on your existing account, we cannot compensate it in any way.</p> <p>We recommend that you wait until your old account has expired, and then delete your My F-Secure account, after which you can activate the Osuuspankki offer. <br> </p> <p>The Osuuspankki campaign is valid until further notice. </p> <p>Article no: 000007835</p> </article> </main>