iOS 8 users: Do NOT upgrade to Freedome 2.0.1

F-Secure

iOS 8 users: Do NOT upgrade to Freedome 2.0.1

We just released version 2.0.1 of the F-Secure Freedome VPN for iOS to App Store.

If you're running iOS 8, please do not upgrade to Freedome 2.0.1. If you have already upgraded, please do NOT launch our app and click the "Protection On" button. The old VPN profiles still work if you don't do this. This bug does not concern iOS 7 users.

If you've already started Freedome 2.0.1 on iOS 8 and tried to turn protection on, Freedome VPN will not work. There will be no VPN icon in the top bar of the screen. You'll see a message saying "Error initiating VPN connection" when you try to open the Freedome VPN user interface. The only solution in this case is to wait for the new version of Freedome VPN.

We have a fix. However, as Apple reviews all the apps they publish in their store, there will be some delay before the fixed version is available. We'll keep you posted on the process.

We are very sorry for the inconvenience.

This bug was not detected until the App Store release, the internal test version did not have the bug and Apple's process doesn’t allow any way to test the actual to-be-released App Store version. 
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Tapio Keihänen
F-Secure Freedome Service Manager
1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Good news! Apple has reviewed and approved F-Secure Freedome VPN 2.0.2. It includes fix to this iOS 8 issue. The version is currently being distributed to the App Stores and is already available in many locations.

 

You can get this version by opening the App Store on your iPhone or iPad and going to the Updates section. If you cannot see Freedome 2.0.2 there yet, just try again a bit later. 

 

Thank you for your patience with this problem. We will try our best to avoid this kind of issues in the future.

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Tapio Keihänen
F-Secure Freedome Service Manager
39 REPLIES 39
Aspirant

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

EGADS!!!!!!!!!

I wish I would've noticed this post sooner. I now have to wait for the next update.

Sadness  :-(

Scholar

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Same here Smiley Sad
Highlighted
F-Secure

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

This was quite an unfortunate incident and we're very sorry about it.

 

We have not yet received a confirmation from Apple when the fixed version is going to be reviewed. As soon as we know more, we'll let you know.

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Tapio Keihänen
F-Secure Freedome Service Manager
Regular Member

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Can the new fix solve the profile installation as well?
Because of the problems, I have deleted the profile and I cannot re-install it anymore...
Aspirant

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Computers, software and ESPECIALLY humans are not perfect, so mistakes can and WILL happen. Freedome is still the best VPN (in my humble opinion) software around, so it's well worth the wait. Smiley Happy

F-Secure

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Hi,

 

Yes, the new version will handle the profile installation. 

 

And thank you for the kind words. Mistakes do happen to everyone - it is just sad that in this case our users have to suffer because of this mistake. But hopefully the review goes through quickly and you all will receive a fully working version of Freedome soon.

 

--
Tapio Keihänen
F-Secure Freedome Service Manager
F-Secure

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Good news! Apple has reviewed and approved F-Secure Freedome VPN 2.0.2. It includes fix to this iOS 8 issue. The version is currently being distributed to the App Stores and is already available in many locations.

 

You can get this version by opening the App Store on your iPhone or iPad and going to the Updates section. If you cannot see Freedome 2.0.2 there yet, just try again a bit later. 

 

Thank you for your patience with this problem. We will try our best to avoid this kind of issues in the future.

--
Tapio Keihänen
F-Secure Freedome Service Manager
Novice

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

"(...) the internal test version did not have the bug and Apple's process doesn’t allow any way to test the actual to-be-released App Store version"

 

Why does this happen with Apple store? The developer has to submit the full codebase and apple builds the binary from the codebase, and distributes that binary to in its Store? I'd really like to know some info behind this.

Scholar

Re: iOS 8 users: Do NOT upgrade to Freedome 2.0.1

Great news, thank you :) it was not too hard to wait this short time it took...

I have also been very happy about the product and used it ...
Great work !


Tomi