Place and recieve calls

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Novice

Place and recieve calls

Suddenly I cannot make calls anymore.  I just get "not registered in network" popping up. Neither can I recieve calls - they go directly to voicemail. What to do?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Place and recieve calls

Hi @Dagmar 

 

May we know the F-Secure product that you are currently subscribed to and if your incoming/outgoing calls are blocked once this product is enabled on your device(s)?

 

Have you tested with F-Secure On and Off to verify if truly it is the root-cause of this call block? You may also want to test on another device or check with your operator if our product is not the cause.

 

Looking forward to your response. 

3 REPLIES 3
Novice

Re: Place and recieve calls

please call the operator

Moderator

Re: Place and recieve calls

Hello @Dagmar 

 

Freedome VPN doesn't have such feature to blocking phone calls. You can also try uninstalling the Freedome and check your phone network again.

Moderator

Re: Place and recieve calls

Hi @Dagmar 

 

May we know the F-Secure product that you are currently subscribed to and if your incoming/outgoing calls are blocked once this product is enabled on your device(s)?

 

Have you tested with F-Secure On and Off to verify if truly it is the root-cause of this call block? You may also want to test on another device or check with your operator if our product is not the cause.

 

Looking forward to your response.