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Need to transfer 2 license of Freedom to new phones

Scholar

Need to transfer 2 license of Freedom to new phones

I bought Freedom with 3 license, for 12 months now I need to move 2 of them, as my windows lap top has died and my Nexus 6 phone has also broken, is there somehow it can maybe re-set the license? Then I can add them to my new phones myself.
3 REPLIES 3
Community Manager

Re: Need to transfer 2 license of Freedom to new phones

Hi Winna,

 

We have the license transfer functionality with Freedome and this article explains more about this. Please have a look.

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Scholar

Re: Need to transfer 2 license of Freedom to new phones

Thank you, sadly it doesn't help as my lap top where I installed it first has burn down and my android phone also is not working, so can't get into it and change it. I need someone to reset it. Only got it on my Ipad in the moment.
Community Manager

Re: Need to transfer 2 license of Freedom to new phones

Hi Winna,

 

Do you have any other device apart from the iOS device? If yes, you can try to install Freedome and initiate the license transfer.

 

If not, please get in touch with our support via chat or phone to troubleshoot this further.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.