I can not make connectionany

Novice

I can not make connectionany

When Freedome is turned on no internet connection works anymore.

I use Firefox and every site is blocked.

I use Mailwasher and every incomming email is blocked, a.s.o.

 

I use Windows 10, aniversery update , on a Samsung laptop Intel Core I5 6Gb RAM x64 processor

 

What can I do apart from swichting Freedome off.

 

2 REPLIES 2
Novice

Re: I can not make connectionany

I also have the problem, that freedome won`t create a working connection. It tries to establish the connection. During this time the internet is down. Finally it stopps and says "F-Secure is not protecting anymore". I also have Win 10 with the latest update. It`s a new phenomenon. It used to work properly.

 

Can anyone give a solution?
 

Community Manager

Re: I can not make connectionany

Hi molenster,

 

What message do you see in your browser when you try to connect to a website? Have you tried to connect to a different location and see if it works?

 

What is the version of Freedome you are using? Have you tried to uninstall and reinstall Freedome to see if the issue resolves?

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