How can I recover a lost product subscription key?

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Scholar

How can I recover a lost product subscription key?

Hi,
I cant find the mail with my subscription key for Freedome (F-Secure).
I bought it on f-secure.com.
I have it Aktiv on my computer but i would like to install it on my phone.

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Community Manager

Re: How can I recover a lost product subscription key?

Hi Tommy87,

 

I have asked our Support team to resend your purchase email to your email address. Kindly check the email for your subscription code.

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Community Manager

Re: How can I recover a lost product subscription key?

Hi Tommy87,

 

I have asked our Support team to resend your purchase email to your email address. Kindly check the email for your subscription code.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: How can I recover a lost product subscription key?

Thank you,
I recievd the email with the code.
Saved my day :)

 

Friendly Regards
/Tommy.

Community Manager

Re: How can I recover a lost product subscription key?

Glad to know it helped, Tommy!

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Scholar

Re: How can I recover a lost product subscription key?

i also have lost my subscription code can you resend my email please
Community Manager

Re: How can I recover a lost product subscription key?

Done, @oldbill! Your purchase email is resent to your email address.

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Scholar

Re: How can I recover a lost product subscription key?

Seems to me this is a reoccurring issue, why not make the key visible in programme in stead  of hiding it? 

Scholar

Re: How can I recover a lost product subscription key?

Email received , thanks for your help.

Scholar

Re: How can I recover a lost product subscription key?

Hi,

 

I have also lost my subscription key and can`t install Freedome to my new mobile phone. Can you send subscription key again?

 

 

Community Manager

Re: How can I recover a lost product subscription key?

Hi @jumi_,

 

Your subscription email for Freedome has been resent to you. Please check your email for the subscription details.

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