F-Secure blocking Teamspeak and Skype?

Scholar

F-Secure blocking Teamspeak and Skype?

Hello everyone,

 

I recently bought F-Secure FREEDOME. I was on Teamspeak with some friends when I activated Freedome. I got disconnected from both Teamspeak and Skype.

Is there a way to configure the VPN so I can authorize those software?

 

Thank you!

 

Gabriel Gauvin

1 ACCEPTED SOLUTION

Accepted Solutions
Former F-Secure Employee

Re: F-Secure blocking Teamspeak and Skype?

Hi @ChewChew and thank you for your message.

 

Skype and TeamSpeak should work without any issues while Freedome is turned on.

 

It sounds like there might be some network setting issue which might be caused of the previous VPN-software that you have used.

 

We need to collect some logs from your machine to investigate this propely and I will open a support ticket for you.

Our support will contact you soon directly via email.

Ystävällisin terveisin/Best Regards, Tapsucca
Saitko apua? Kiitä vastauksen antajaa tykkäämällä vastauksesta.

Ratkesiko ongelmasi? Paina "Hyväksy ratkaisuksi" niin muutkin saavat tietää.



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3 REPLIES 3
Scholar

Re: F-Secure blocking Teamspeak and Skype?

Hello again,

 

Why am I connected by Wi-Fi on my router and not by Ethernet? My Ethernet seems to auto-disconnect by itself whenever I activate Freedome.

Can someone explains, in technical terms, what is going on? I mean, I used hide.me VPNs and I never had problems. I simply needed to activate it and my IP address changed. Now, Teamspeak and Skype are blocked and my Ethernet is disconnected.

Scholar

Re: F-Secure blocking Teamspeak and Skype?

Hi,

 

I tried to contact the support by chat but I can't reach them. It would be appreciated if I could have a quick answer...

Thank you.

Former F-Secure Employee

Re: F-Secure blocking Teamspeak and Skype?

Hi @ChewChew and thank you for your message.

 

Skype and TeamSpeak should work without any issues while Freedome is turned on.

 

It sounds like there might be some network setting issue which might be caused of the previous VPN-software that you have used.

 

We need to collect some logs from your machine to investigate this propely and I will open a support ticket for you.

Our support will contact you soon directly via email.

Ystävällisin terveisin/Best Regards, Tapsucca
Saitko apua? Kiitä vastauksen antajaa tykkäämällä vastauksesta.

Ratkesiko ongelmasi? Paina "Hyväksy ratkaisuksi" niin muutkin saavat tietää.



Has somebody helped you? Say thanks by giving likes.

Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.