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Cannot View Article Comments That Use Viafoura

Danno
Danno
Aspirant
‎04-11-2015 08:12 PM

Cannot View Article Comments That Use Viafoura

When Freedome is enabled, I cannot use 'Viafoura' commenting system and not even view those comments.  Can I adjust this so it works?

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6 REPLIES 6
Ben
Community Manager
Community Manager
‎05-11-2015 09:53 AM

Re: Cannot View Article Comments That Use Viafoura

Hello Danno, 

 

Do you get any error when trying to view comments using viafoura? Did you already try different virtual locations?

 

Could you tell us on which platform the problem occurs? 



Best Regards

-Ben

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Danno
Danno
Aspirant
‎06-11-2015 01:52 AM

Re: Cannot View Article Comments That Use Viafoura

No there was no error displayed just the ViaFoura spinning wheel.   Site is www.jsonline.com

I am using Mac OS  X and iPad latest OS version.

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Ben
Community Manager
Community Manager
‎09-11-2015 11:25 AM

Re: Cannot View Article Comments That Use Viafoura

Hello Danno,

 

do you have the same behavior despite the virtual location you are using?



Best Regards

-Ben

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Danno
Danno
Aspirant
‎09-11-2015 11:18 PM

Re: Cannot View Article Comments That Use Viafoura

No it is not a problem with VPN turned OFF.  

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Ben
Community Manager
Community Manager
‎11-11-2015 02:27 PM

Re: Cannot View Article Comments That Use Viafoura

Could you try to disable tracking protection when you try to access this site or comments?



Best Regards

-Ben

_________________________________

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Danno
Danno
Aspirant
‎12-11-2015 05:50 PM

Re: Cannot View Article Comments That Use Viafoura

Yes, tracking tracking protection was causing the problem.   Thanks.   It would be nice to have temporary exception for 15 minutes or so for commenting websites.   I do close Firefox tab that has comment session to auto delete all cookies and have anti-Fingerprinting extension. 

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