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Can’t process payment

Scholar

Can’t process payment

So i’m currently in Honduras really trying to purchase the VPN here and have gone through two different types of my debit cards and my attempts to purchase the product continue to not be processed and fail, what can I do to buy this thing before I take my business elsewhere.

3 REPLIES 3
Community Manager

Re: Can’t process payment

Hi Ocotillo,

 

Were you able to purchase Freedome as of now? Are you still having the issue?

 

What is the error you see when purchasing the product?

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Scholar

Re: Can’t process payment

Still unable to confirm a purchase of your product, the email response tells me that it is unable to process my debit or credit card due to possibly being unable to online purchases however my bank tells me that it is nothing on their end that prevents it.

Community Manager

Re: Can’t process payment

Hello Ocotillo,

 

This needs support intervention in order to check why the payment is not happening. I have now escalated your post to our support team and one of them will get in touch with you via email for further communication.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.