When will the Android app updated to allow port forwarding ?
It isn't professional at all: why a BASIC feature available on IOS isn't on Android ?
Are Android user under-customers ?
Hey, wake up ! You aren't the center of the world, there are other similar solutions (i.e. Symantec)
To long to wait, enough is enough.
We understand your concern but rest assured this feedback has been passed on the SENSE team and they're working on it.
Edited: @FS_Simo was quite faster than me to reply.
So we android users are your beta testers or rather I think all of the sense preorderers and nonpreorderers are your beta testers, since you released this product before it was ready for what it is designed for.
I think the wishlist which basically appeared immediately says it all.
It is not really nice to see that "free" months and sense's warranty time to run, when we are still beta testing your product so we are basically losing money even when you said that you will release the product when it is ready.
I am personally thinking of returning this device and maybe ordering it when I can read from here that is has the basic home router capabilities.
After 3 weeks, still no port forwarding on device controlled by Android:
- What is the advantage taken by managing the device only with mobile apps ? Don't you know how to manage them with web interfaces ?
Security reasons ? No way: I use for daily work Fortinet (well-know company), and Stormshield (Airbus Defense & Space) devices, with heavy exposition to attacks. All are web-administrated; do you think they are not concerned with security considerations ?
- You say developping on Android is difficult ? First, use web management instead mobile app !
And I don't undestand why adding simple combo boxes on the bottom of a screen is difficult: you have made the most difficult with the pairing of the app with the device.
The basic for having the security points applied by user: first of all, don't annoy the user !
Sorry for the delay, the port forwarding for Android is in progress. The holiday season is affecting this a bit but we are working on it. Please bear with us for a short while still before we can release it.
The app based management interface will allow us to create a more interactive system in the long run.
In addition, for Android, the end-point protection and the router management functions are conveniently built into the same app. This will also allow us to build integrated functions that no web-based systems support.
The app based management interface was a design choice we made already a while back. We communicated this in the Technical details sections on the sense.f-secure.com page early on.
We are really sorry if this was not clear upfront.
Can't read this, sorry.
You delayed the product more than 15 months, and it seems that you have never asked users what was the minimum features to provide (or the one you choosed have very, very low needs)
Port forwarding is a very basic feature, not providing this after all this time is a major fault.
And now, the holidays ? But you're joking !
I agree totally that this device was really launched way too early.
I think we would like to know what was the reason for the long 15months or so delay on the launch?
If it was android app, I cannot really express myself about it.
And I think many would like to know why did you think that these features are enough for the launch?
The sense is basically missing all basic home router features (see feature request/wishlist), and you even use closed dd-wrt so the features are there but as we speculate/get the idea from your answers, the issues are in implementing them into the mobile apps.
Also always wondered that why did you launch the device in the summer when whole Finland is in holiday season, which now affects all of us and mainly android users, who make at least the half of your userbase. Of course not all use such features like port fowarding, but I bet many that buy a Sense as a product are the more advanced users with more advanced needs like again you can read from the feature request list.
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