Sense and Fortnite on PS4

MJO
Regular Member

Sense and Fortnite on PS4

Sense tracking protection is causing connection issues in Fortnite and if i disable it everything works fine.

 

Is there anything that can be done to this issue or do i need to disable tracking protection when i want to play few games of Fortnite?

 

i posted this same issue on Finnish support forum 4 weeks ago, but it seems impossible to get any answers from F-Secure there, so hopefully someone in here can help.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Sense and Fortnite on PS4

Hello @MJO 

 

F-Secure Sense tracking protection only prevents web site or any application that tries to track you. Sometime, the F-Secure Security program will try to block or consider certain applications or websites as a potential risk. This also might be highly considered as a false-positive file. To attend to this issue, we have a Sample Analysis Department (SAS) to help verify these files or URL's. Kindly send these samples for verification to our SAS team. They will then liaise the issue with you directly. Please go to this link.

 

Click here to know more details how to submit the sample.

 

Click here to see how to temporarily whitelist the website using the website exception feature in F-Secure Sense.

View solution in original post

1 REPLY 1
Moderator

Re: Sense and Fortnite on PS4

Hello @MJO 

 

F-Secure Sense tracking protection only prevents web site or any application that tries to track you. Sometime, the F-Secure Security program will try to block or consider certain applications or websites as a potential risk. This also might be highly considered as a false-positive file. To attend to this issue, we have a Sample Analysis Department (SAS) to help verify these files or URL's. Kindly send these samples for verification to our SAS team. They will then liaise the issue with you directly. Please go to this link.

 

Click here to know more details how to submit the sample.

 

Click here to see how to temporarily whitelist the website using the website exception feature in F-Secure Sense.

View solution in original post