SENSE whines about no connection even though nerwork works

Aspirant

SENSE whines about no connection even though nerwork works

IMG_0278.PNGmeanwhile, the internet works...

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Aspirant

Re: SENSE whines about no connection even though nerwork works

After removing all AVG and Norton products, all works fine

6 REPLIES 6
Community Manager

Re: SENSE whines about no connection even though nerwork works

Hi Rider,

 

I have highlighted about your post to the SENSE team and they're investigating this issue. However, we would need further details in your setup.

 

Eg, is your upstream connect (home router <-> SENSE) Wi-Fi or cable? What type is your home router? Which ISP are you using?

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: SENSE whines about no connection even though nerwork works

Problem not solved, router reset helps only about 15 minutes...

Aspirant

Re: SENSE whines about no connection even though nerwork works

And when I switch the protection totally off, internet works with no problem. What the heck???

Aspirant

Re: SENSE whines about no connection even though nerwork works

I have connected SENSE to Cisco cable modem (EPC3825 Eurodocsis 3.0 / Sonera)  with Ethernet RJ-45 cable

Aspirant

Re: SENSE whines about no connection even though nerwork works

After removing all AVG and Norton products, all works fine

Community Manager

Re: SENSE whines about no connection even though nerwork works

Hi Rider,

 

Thanks for keeping us posted with your solution/update.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.