SENSE whines about no connection even though nerwork works

IMG_0278.PNGmeanwhile, the internet works...

 

 

 

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  • LakshLaksh Posts: 4,435 Community Manager

    Hi Rider,

     

    I have highlighted about your post to the SENSE team and they're investigating this issue. However, we would need further details in your setup.

     

    Eg, is your upstream connect (home router <-> SENSE) Wi-Fi or cable? What type is your home router? Which ISP are you using?

  • RiderRider Posts: 17

    Problem not solved, router reset helps only about 15 minutes...

  • RiderRider Posts: 17

    And when I switch the protection totally off, internet works with no problem. What the heck???

  • RiderRider Posts: 17

    I have connected SENSE to Cisco cable modem (EPC3825 Eurodocsis 3.0 / Sonera)  with Ethernet RJ-45 cable

  • LakshLaksh Posts: 4,435 Community Manager

    Hi Rider,

     

    Thanks for keeping us posted with your solution/update.

    Rider
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