forgotten parent password

Scholar

forgotten parent password

ive put a parent password on my phone, the thing is i have forgotten what it is. is there anyway of finding out what it is.

have tryed phoning and online chat but cant get through

 

regards sue

1 REPLY 1
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Former F-Secure Employee

Re: forgotten parent password

Hi Sue,

 

please use this link to create a support request to F-Secure:

http://www.f-secure.com/en/web/home_global/support/contact/request

 

Including the following details in the request will help to speed up the case resolution:

1. Full Name

2. Device's brand and model

3. IMEI code (press *#06# on your phone to retrieve it)

4. Mobile number with country code (a valid simcard needs to be inside the phone to receive the SMS command)

5. Proof of purchase/Receipt of the device (please take a picture of the phone's original bill and attach it on the form)

Regards,
Ivan

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