I have follow this website and creat an account, but my period is valid until 03/01/2018.
Can you give back 12 months to me?
Sorry for my reply. I'm only F-Secure user (their home solutions).
Maybe situation based on points like:
--> this promo-campaign is not valid anymore; not likely (because next point);
--> limited to virgin-customers; not likely (because next point) but should;
--> your account is not registered from this promo page (OR maybe was activated before?!);
Or something was blocked during registration (scripts, cookies or something else) -> as result registration is not pointed to such promo.
--> for clarification good to contact direct F-Secure Support Channels:
I able to think that it should be possible to register and to get year. But not sure - if it will be valid later.
As Ukko has mentioned, are you a Virgin Media customer? In order to benefit from Virgin Media's offer, you will need to create a new account through the links provided by Virgin Media.
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