I get a message in the right hand bottom of my screen (Windows 7) saying that there is a problem. When I click on the symbol it says "Turn-On F-Secure (Important). If I click on this to turn it on nothing happens. If I open the Action Centre it says "F-Secure Safe reports that it is turned off". If I click on "Turn-on Now" Nothing happens. If I go to F-Secure and open "Anti-Virus" it says "My Computer is Corrected". I would insert a screen print if I was allowed to but clicking on Insert/Edit Image doesn't allow me to Insert one but just asks me to complete a table.
I can resolve the problem by re-booting but it happens frequently.
Maybe good to re-check that F-Secure with installed state about updates.
By rightclick tray-picture (F-Secure) and choose "Check updates" under tray-menu.
Then check that list with installed-state for all of strings. And then possible to use button "Check" (as trigger manual check for available updates). Good to note about updates date/timestamps.
I'm also was with experience about unexpected Windows 7 notification about F-Secure state. But I'm not sure that it was too much often.
AND I able to suspect that such notification can be during overload for system. Maybe good to re-check what if there is pending system updates; or when trouble is happened - does there any other software with active processes or not.
But.. general advice is to contact direct F-Secure Support Channels for proper investigation:
at least, when chat is available -> it should be possible to start discussion.
I have now exactly the same problem. All F-Secure and Windows 7 updates are installed. The problem arised from some recent F-Secure update.
Maybe it is good to contact their direct Support Channels (chat or phone):
For example, to understand:
-> does it known trouble (and does it potentially planned to be fixed or fixed internally already);
-> does Support Agents do able to find a reason for such situation;
Also, good to re-check that restart system (for example) does not helpful. And it with stable view (even after some tries or minutes/hours of system usage).
I also had this problem with f-secure and windows 7. I told this problem to a forum here in the Nederlands and they make me run some review-tools ans found out in the logfiles that where created that WMI was not running properly and gided me to use a windows repair tool. Tha problem is gone voor the last days now.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions