Virgin Media Free Subscription Ran Out Too Soon

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Novice

Virgin Media Free Subscription Ran Out Too Soon

I am virgin media customer and insalled F-Secure as directed by my virgin media account. I was suppoed to get a year free, but it only look like I got a month.

 

How do I get my free full years subscription re-activated?

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: Virgin Media Free Subscription Ran Out Too Soon

If you've definitely followed all of the steps correctly, as outlined in the link below, then you'll need to raise a support ticket, as it sounds as though you've somehow got the 30 day trial version instead of the full year.

http://community.f-secure.com/t5/Security/How-to-install-F-Secure-SAFE-on/td-p/40711
1 REPLY 1
Superuser

Re: Virgin Media Free Subscription Ran Out Too Soon

If you've definitely followed all of the steps correctly, as outlined in the link below, then you'll need to raise a support ticket, as it sounds as though you've somehow got the 30 day trial version instead of the full year.

http://community.f-secure.com/t5/Security/How-to-install-F-Secure-SAFE-on/td-p/40711