Spotnet blocked by internet security 2013

F-Secure Product Expert

Re: Spotnet blocked by internet security 2013

Hi All,

The fix is ready. Please follow the steps below to download and install the fix.

1. Create a folder named “test” in C:\ drive.
2. Download and save the fix into C:\test folder.
3. Open Command Prompt in elevated mode. (In Windows 7 & Vista, right click on Command Prompt and select "Run as administrator")
4. Run the command:
   msiexec /I c:\test\fs_ccf_scanning.msi
5. Verify that the FSNI driver file in ccf_scanning folder is on version 1.14.155
 - Look for file
   64-bit OS: C:\Program File (x86)\F-Secure\apps\CCF_Scanning\fsni64.sys
   OR
   32-bit OS:C:\Program File\F-Secure\apps\CCF_Scanning\fsni32.sys
 -  Right click then choose Properties, click on Details tab.


Note: The fix will be delivered through update channel soon but ETA yet to confirm.

Thanks.

 

Edited: Download link was obsolete and removed.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: Spotnet blocked by internet security 2013

Thanks, it works !

Scholar

Re: Spotnet blocked by internet security 2013

Tnx, the fix works also for me

Scholar

Re: Spotnet blocked by internet security 2013

I'm sorry but it did not work on my system. The installation of the update looked well, the version of the driver is correct but even after a restart Spotnet jammed as soon as I chose an item in the list.

Scholar

Re: Spotnet blocked by internet security 2013

Hello Jayson,

 

thanx the fix works! (using Spotgrit in my case)

 

Regards,

 

Jeroen

 

 

MJK
Scholar

Re: Spotnet blocked by internet security 2013

I also fixed it, so thanks for your stake.

 

  Merijn

F-Secure Product Expert

Re: Spotnet blocked by internet security 2013

Hi OpaHWi,

Does the Spotnet work if you stop the Network Interceptor?

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Spotnet blocked by internet security 2013

Hallo Jayson,

 

Indeed, when I stop the Network interceptor Spotnet works fine, when I start the Network Interceptor again Spotnet won't download anymore. I would love to see a permanent solution though I'm convinced you are working on it.

 

Regards,

OpaHWi

 

F-Secure Product Expert

Re: Spotnet blocked by internet security 2013

Hi OpaHWi,

May I have more details on your system?
- Your OS version.
- Your F-Secure program version. (F-Secure Internet Security 2013/Operator version, e.g. XS4ALL & etc.)
- Your Spotnet/SpotGrid version.

Please try to reinstall your F-Secure security.
- Download and run the Uninstallation Tool.
- Reinstall your F-Secure Security program.
- Test downloading.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Spotnet blocked by internet security 2013

WHERE OR HOW CAN I DOWNLOAD TIS FIX ? I CAN''T FIND IT.