I am a virgin media customer and have been invited to renew my subscription. The e-mail states the payment will be £25.00 however when I go through to renewal it states the payment will be £79.99.
Please advise how I can receive my discount.
I'm not sure if it's still the case, but you used to have to go through your Virgin Media portal to get to the F-Secure SAFE portal, otherwise, any discounts would not be applied. If you've done that, then I'm sorry but you will either have to wait and see if someone from F-Secure responds here, or submit a Support Ticket.
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