Welcome to F-Secure Community !
Here is the steps to switch off Parental Control in F-Secure SAFE for Mac:
Go to SAFE Account https://my.f-secure.com, login in to your account with your username and password > Click on My child's device > Select Time Limits and click the On/Off button at the top right & the same steps for Content Filtering.
Thank you for your reply. Unfortunately I don't have a SAFE account.
F-Secure SAFE is included with my internet access subscription.
I informed my internet provider something is wrong with the download.
I never had any issues with previous versions of F-Secure SAFE.
Thank you, I did. My internet provider forgot to implement the feature.
Their advice: switch off Browser Protection. Not really a solution.
Do you mean you need to turn off Browsing Protection so you can enable Parental Controls?
Can I know what's your internet provider? I can check if how the Parental Control was implemented for your provider.
Sorry for my reply. I am only an F-Secure user (their home solutions).
Did you already contact XS4ALL about this? The information from XS4ALL is that they get a customized F-Secure implementation and that F-Secure decides which components are enabled.
Sounds that your experience is about such trouble:
Or 'one fix' can be valid for both situations.
Thanks for this information!
Indeed this is the problem and good to read a fix will be released:
"That being said , the issue is Safe activation component makes Parental Control enabled even this feature is not avialable for the customers to manage, as result the websites with Categorization Shopping & bidding are automatically Blocked.
Our backend has managed to reproduce the problem and still working on it as soon as the fix will be released through F-secure Update in the next maintenance release for F-secure Safe for Mac 17.4 R1.
ETA expected to be in next two weeks ( Mid of November 2018). Meanwhile, we apologise for the inconvenience that it may have caused you, and we appreciate your understanding as we continue to improve our customer experience."