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Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Scholar

Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Hello all. Thank you for acceccing here.

I want to ask everyone about clear of all logs,which are shown at "Recent Events" Window of F-secure SAFE.

 

I've just started to use the latest F-secure SAFE on my private PC from some days ago.

Now it is fine for me and the others of user. But there are a trouble aroung it.

 

The latest F-secure SAFE is not including "Clear All" button at the events log window.

"Events history" is showing me some logs related to behaviour by F-secure for protection system.

I want to delete them, so I was looking for the delete button for clear all of them.

But I can not find it.

 

How can I clear the Events history?

Why the technical team of F-secure judged this direction based on removing this button?

 

Would you teach me about above things?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Hello Everyone,

 

The Clear All button is back in SAFE for PC with the recent automatic updates. You will have the setting back if you have the Common Component Framework 3.15.612 installed in your device. You can check them under the settings > Download list and in the About View.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
14 REPLIES
F-Secure

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Hi @woodchapter

 

It is not possible to delete the events in the latest version of the client. The events that contain user sensitive data (paths, URLs) are visible to that Windows user only.

 

Ville

(F-Secure R&D)

 

MFR
Novice

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Hi Ville and F-Secure R&D,

Sorry, but your statement is not correct nor acceptable.

The events that contain user sensitive data (paths, URLs) are not only visible to that Windows user but to all users of the PC/device under the same Windows account. It may appear that a user does not want another user to see what events he has caused.

Are you aware that you probably have fringed effective EU data privacy regulations by removing the button? At least you have made your software useless for some users.

So please give back the delete button or return the money you took from your customers before having changed essential features of the software.

Ciao MFR

Scholar

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

I will also cancel my order if this will not be changed soon.
Highlighted
Senior Member

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?


@MFR wrote:

Hi Ville and F-Secure R&D,

Sorry, but your statement is not correct nor acceptable.

The events that contain user sensitive data (paths, URLs) are not only visible to that Windows user but to all users of the PC/device under the same Windows account. It may appear that a user does not want another user to see what events he has caused.

Are you aware that you probably have fringed effective EU data privacy regulations by removing the button? At least you have made your software useless for some users.

So please give back the delete button or return the money you took from your customers before having changed essential features of the software.

Ciao MFR


Hey,

For what it's worth there is no privacy separation for users using your machine on Windows unless you use separate Windows accounts like the operating system is designed to be used. If you want to use Windows in a secure and private way, create more accounts. (not directly related with whether or not F-Secure should or will restore the functionality to clear events)

JL3
Scholar

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Perhaps someone could explain why the "clear all" option had to be removed?

 

 

It is my personal log file which I want to clear every now and then. I really should be able to.

 

Scholar

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

I understand this kind of behavior at business use but at home use I don't. I think that most of the home users don't like this. Every program seems to collect a lot of information from us. It would be nice to know what else this program collects and where the information will be sent. I understand the security point of view but this option should be possible to select during installation. I mean that you can use it or not.

Senior Member

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Hey,

I vaguely recall there would be a link to privacy policy from the common settings (from task tray) somewhere but maybe that's just with the latest software version. Also that just concerns the data that is actually collected for sending to F-Secure, it might not cover everything that isn't

Superuser

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?


@Kipa68 wrote:

I understand this kind of behavior at business use but at home use I don't. I think that most of the home users don't like this. Every program seems to collect a lot of information from us. It would be nice to know what else this program collects and where the information will be sent. I understand the security point of view but this option should be possible to select during installation. I mean that you can use it or not.


Hello,

 

Sorry for my reply. I'm also only F-Secure user (their home solutions).

Just like addition to previous reply -> there is URL to their page for terms and policies (where possible to manage and find ones for F-Secure SAFE solution too):
https://www.f-secure.com/en/web/legal/privacy

 

I think that with recent solutions should be possible to disable transferring unnecessary censored 'collected' data (as it described with Terms/Policies). While other kind of information can be transferred only by manual steps (for example, Support ticket with requested logs - which possible to inspect before further transfer to Support).

 

Also, there is feature-request about subject (possible to vote it):

https://community.f-secure.com/t5/Feature-Requests/Event-History-Clear-All/idi-p/109403

 

Thanks!

F-Secure

Re: Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?

Hi all,

 

The event history was re-designed. The old version was done in a simple way and could stop working if you had more than 5000 events. The new version is basically unlimited in the capacity to store events. During the development we were running low on time and had to cut some scope so the clear all was removed. We didn't consider it that important. However, since your feedback we have prioritized bringing it back. Current plan is that next version will have the button back, to be released during autumn.

 

Ville

(F-Secure R&D)