Invalid subscription key??
I just purchased internet 2014
I received the key in my email
but when I put it in the box it is telling me it is invalid...try again. I tried many times still nothing.
ANYBODY out there that can HELP ME??
Customer service used to be 24/7 what happened?
If no one can help I have to WAIT till MONDAY and USE MY CELL PHONE MINUTES up...REALLY??
Comments
-
Verify that it is the subscription key you get from the email, and not some other code. It should be in a format with total 20 characters, in 5 groups separated by a minus sign. And make sure that you don't get any space characters or something if you copy it from the email.
You can contact support here: http://www.f-secure.com/en/web/home_global/support/contact
Either Chat Online, Call, or submit a support request
You can get the free 30-day trial so you're not unprotected:
http://www.f-secure.com/en/web/home_global/internet-security#trial
