HELP! nokia c6 lock forgot my security code

Scholar

HELP! nokia c6 lock forgot my security code

got a trial version of the mobile security installed with my nokia c6... changed my batt and now i forgot my security code.. been trying to contact the chat support but no one seems to be answering.. please help just cant use my phone... how can i reset this? any solutions?

3 ACCEPTED SOLUTIONS

Accepted Solutions
F-Secure Product Expert

Re: HELP! nokia c6 lock forgot my security code

Hi claireclarisse,

If you have forgotten your Security Code and your mobile is locked, kindly contact our support:
http://www.f-secure.com/en/web/home_global/support/contact

The Security Code can be reset after verification but this cannot be done in Community.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: HELP! nokia c6 lock forgot my security code

my phone is not locked but i have forgoten the anti-theft code

F-Secure Product Expert
F-Secure Product Expert

Re: HELP! nokia c6 lock forgot my security code

Hello Oboah,

 

Even if your phone is not locked, if you have forgotten the anti-theft code,  you need to contact our support service in order to reset it.

 

Thank you.



Best Regards

-Ben

_________________________________

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10 REPLIES 10
F-Secure Product Expert

Re: HELP! nokia c6 lock forgot my security code

Hi claireclarisse,

If you have forgotten your Security Code and your mobile is locked, kindly contact our support:
http://www.f-secure.com/en/web/home_global/support/contact

The Security Code can be reset after verification but this cannot be done in Community.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Highlighted
Scholar

Re: HELP! nokia c6 lock forgot my security code

Is there a way to fix the locked issue on users end?

F-Secure Product Expert

Re: HELP! nokia c6 lock forgot my security code

Hi pusaqall,

You may refer the post below to reset security code by Trusted Number:
http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: HELP! nokia c6 lock forgot my security code

help me sir

 

Senior Advisor

Re: HELP! nokia c6 lock forgot my security code

how?
F-Secure Product Expert

Re: HELP! nokia c6 lock forgot my security code

Hi tash,

May I know what is your issue? Is there anything I may assist you?

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: HELP! nokia c6 lock forgot my security code

i don't remember my anti-theft code

Senior Advisor

Re: HELP! nokia c6 lock forgot my security code

Contact support here: http://www.f-secure.com/en/web/home_global/support/contact/request


Such problems can't be solved on the forums.
Scholar

Re: HELP! nokia c6 lock forgot my security code

my phone is not locked but i have forgoten the anti-theft code