This just recently started and I dont know what to do...It wont stop popping up about it and only "Blocks" it but it keeps coming back. Went to the folder this was inside...the file was unaccesible. Please help!
For starters, please go through the general removal instructions: http://www.f-secure.com/en/web/labs_global/general-removal-instructions, specifically the section to run a full scan:
1. open the Internet Security interface
2. click on Tasks
3. Click on Scan > Full computer scan
4. After the scan completes, click on "show report". Check for any remaining malware on your computer.
If you need assistance beyond these steps, please open a support request directly with our team. Kindly attach the scan report, and we can continue helping you: http://www.f-secure.com/en/web/home_global/support/contact/request
Hope this helps!
You can try to close all programs and start then the scan. Maybe the file is in use.
Some programs open a file and then no other process can't open or delete it.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support and get answers to your questions