Comment obtenir la protection F-Secure ID ou les fichiers Journal KEY?

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Comment obtenir la protection F-Secure ID ou les fichiers Journal KEY? - F-Secure Community

Issue:

Comment puis-je obtenir les fichiers Journal pour F-Secure ID Protection ou F-Secure KEY?

Resolution:

Selon que vous utilisez un ordinateur Windows ou un ordinateur Mac, les fichiers Journal ID Protection ou KEY sont stockés localement à des emplacements différents. Suivez les étapes ci-dessous pour récupérer les fichiers Journal sur votre ordinateur.

Les fenêtres:

Sélectionnez le Menu Démarrer à l'extrémité gauche de la barre des tâches.
Tapez F-Secure jusqu'à ce que l' Outil d'assistance F-Secure apparaisse.
Sélectionnez App Outil d'assistance F-Secure. La boîte de dialogue Outil d'assistance s'ouvre.
Sélectionnez Exécuter les diagnostics . L'outil commence à collecter des informations.
Une fois que c'est fait, l'outil crée le fichier de sortie sur votre Bureau. Le nom du fichier d' Archiver est fsdiag.zip .
Joignez le Fichier journal fsdiag.zip à votre réponse par E-mail .

MacOS:

Cliquez sur l' Icône de la loupe dans le coin supérieur droit et Parcourir à ~ / Library / Application Support / F-Secure / Pwmgr /
Copiez tous les fichiers avec. l' Extension de Journal sur le bureau.
Joignez les fichiers Journal à votre réponse par E-mail .

Article no: 000021624

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