Sense working properly?

I am using iPhone and made a little test. Put Freedome on, went to iltalehti.fi and iltasanomat.fi. Freedome blocked 14 tracking attempts. Connected to my Sense (freedome off this time). Went to same pages, blocked 0 tracking attempts. Also when i go to unsafe.fstestdomain.com, it does not show message intended to. It just shows blank white page and there is black text "unsafe" on top left corner. Thats all. Is my Sense working properly? And I double checked, I have tracking and browsing protection on.

Best Answer

  • FS_SimoFS_Simo Posts: 256
    Accepted Answer

    Hi,

     

    Thanks for the report, there may be some glitch in browsing protection in some scenario.

     

    Please check the protection settings that all security features are indeed turned on. If you are getting tracking blocks, then browsing protection should also work given that it is enabled (should be by default)

     

    Also if you have accessed the unsafe page, try clearing the browser cache and try again. I've seen occasionally behavior where the browser keeps returning the cached page instead of trying to fetch it again. Clearing the browser cache or trying another browser you should get the block page.

     

    Best Regards:

    Simo / SENSE QA Lead

Answers

  • UkkoUkko Posts: 2,895

    Hello,

     

    Sounds as not (at least, based on avaialble descriptions for "How SENSE works");

    Do you able to re-check with another device/platform (connected to SENSE) - what will be there?

    F-Secure test page still not blocked?

     

    And/Or additionally -> if you have Android or Windows device and there installed SENSE app - does page is blocked - when SENSE-app installed?

  • Same thing with iPad. I rebooted the device and now it shows blocked threats, but still same thing with unsafe page... gonna try tomorrow with one android device if it has the same problem. But seems to me that something is wrong.

  • Thanks for the support, here is what I found out. I tried with Huawei MediaPad T3 / Android and unsafe page was blocked as it should. I cleared cache of Safari on my iPhone. Unsafe page was not blocked. Cleared cache of Dolphin on my iPhone and page was blocked. Tried to clear couple more times the cache on Safari and still did not work. 

     

    I had Adblocker by F-Secure on, so i turned it off, cleared cache and after that the unsafe page was blocked. I turned adblocker back on and unsafe page is still blocked.

     

    So in the end, now it works as it should be. But you may want to take a look if there is something with Adblocker and Sense that some how make this scenario appear...

  • FS_SimoFS_Simo Posts: 256

    Thanks for the update, we'll keep an eye of such behavior. We'll also check there is a way to improve the behavior of the SENSE block page caching on browsers for a future update.

     

    Br. Simo

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