I want my money back


for some months I tried to ask for concrete release date e.g. of VPN feature. Promised on your website since at least last year June. Nothing happens. Also the App is  very simple without any overview with no advanced logging functionality, implemeted log view is  freezed  and Arlo Webcams still  not working.


How do I get my money back? At least for the hardware.




  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Spacemaster,


    Please get in touch with our support team via chat or phone here as all refund requests are handled by our support team. We would not be able to handle refund requests via community posts as this needs support's attention.

This discussion has been closed.

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