Issue:
Temporary Internet File can't be deleted/removed
Cached internet file can't be deleted/removed
Archive inside temporary internet file can't be deleted/removed
Resolution:
Kindly follow the instructions below to clear your browsing data:
A. Google Chrome
- Open Google Chrome
- Type chrome://settings/clearBrowserData in the address bar and press enter
- A display box should now be shown with the title "Clear browsing data"
- Choose the needed fields and appropriate time range.
- Press Clear data
B. Firefox:
- Open Firefox
- Type about:preferences#privacy in the address bar
- Scroll down to the "History" section and press on "Clear History..."
- Choose the needed fields and appropriate time range.
- Press Clear
C. Internet Explorer/Microsoft Edge:
- Open Internet Explorer
- Press Ctrl+Shift+Del
- You should now see a dialogue box titled "Delete Browsing History"
- Choose the needed fields and appropriate time range.
- Press Clear
Article no: 000008425
