cant find code to use freedome on other devices

Scholar

cant find code to use freedome on other devices

Hi(:
I paid for a subscription for freedome, but can't find a way to use it on my other android phones. Could you please help?
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Accepted Solutions
Community Manager

Re: cant find code to use freedome on other devices

Hi cbear,

 

If you have purchased Freedome from Google Play or Apple App Store, you can have Freedome installed on all your other devices as long as these devices are registered to the same Google email address (Google Play) or Apple ID. So, if all your other devices (phones or tablets) have the same Android OS with the same user account, you can install it. Your App store subscription is linked to your gmail account through which you purchased Freedome for Android.

 

Is your phone using the same google email  address as the one through which you purchased? You may check this link for more information on this.

 

Please check the Freedome webpage for more information on the subscription options here.

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9 REPLIES 9
Community Manager

Re: cant find code to use freedome on other devices

Hi cbear,

 

May I know if you purchased a multi license code or an app store license for your Freedome? Is the subscription for Freedome being used on any other devices?

 

What is the error message you get when you try to use the subscription for Freedome?

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Scholar

Re: cant find code to use freedome on other devices

I purchased playstore for android. It says can be used on all devices utilizing same gmail account.

Scholar

Re: cant find code to use freedome on other devices

Also, I'm trying to install on Kindle. All together I need to install on 4 devices

Community Manager

Re: cant find code to use freedome on other devices

Hi cbear,

 

If you have purchased Freedome from Google Play or Apple App Store, you can have Freedome installed on all your other devices as long as these devices are registered to the same Google email address (Google Play) or Apple ID. So, if all your other devices (phones or tablets) have the same Android OS with the same user account, you can install it. Your App store subscription is linked to your gmail account through which you purchased Freedome for Android.

 

Is your phone using the same google email  address as the one through which you purchased? You may check this link for more information on this.

 

Please check the Freedome webpage for more information on the subscription options here.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post

Scholar

Re: cant find code to use freedome on other devices

Hi,

I still need to ask how to use freedome on my Kindle tablet. Will not install from the Google play store.

Community Manager

Re: cant find code to use freedome on other devices

Hi cbear,

 

Have you tried to download Freedome from the Amazon app store in your Kindle tablet and install the app?

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Scholar

Re: cant find code to use freedome on other devices

Yes. Twice. It just says trial has expired. And yes, I logged in using the same email.

Community Manager

Re: cant find code to use freedome on other devices

Hi cbear,

 

Regarding your Kindle device, the  google play store subscription can be used only on the devices registered to the google play store. For your Kindle device, the subscription for Freedome must be purchased seperately from Amazon.

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Scholar

Re: cant find code to use freedome on other devices

Ah, ok. Sigh...,.thanks for the info.