Using the Samsung uPick 3 months trial promotion

DSH
Scholar

Using the Samsung uPick 3 months trial promotion

I am using the Samsung uPick app and saw a promotion for a 3 months free trial of the F-Secure Freedome app. I used the activation link and downloaded the app through the Play Store. But in my subscription details it says that there are only 7 days left of my trial and not the 3 months the promotion promised.

 

I am using the Danish version of the uPick app and it states that the promotion is valid until 2015-06-30.

 

There is no code shown in the app as there are for some of the other promotions.

 

How do I activate my 3 months free trial?

3 REPLIES 3
Scholar

Re: Using the Samsung uPick 3 months trial promotion

No reply in 4 weeks, fkng seriously? I have the exact same problem, maybe they don't want us to get it for free Smiley Tongue
F-Secure Product Expert
F-Secure Product Expert

Re: Using the Samsung uPick 3 months trial promotion

Hello,

 

Sorry for the delay in the reply and thank you for reporting the problem.

There was indeed an issue with this promotion campaign. Our teams have now fixed it.

 

I'll contact you by private message to provide you with an extended trial code.



Best Regards

-Ben

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Novice

Re: Using the Samsung uPick 3 months trial promotion

It is still not working! What is wrong?