Freedome reports AT&T app (Setup & Transfer) is infected

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Freedome reports AT&T app (Setup & Transfer) is infected

I have a moto g6 phone on AT&T. Freedome is harsassing me to uninstall Setup & Transfer which I would gladly do if it were not an OS protected app. I'd like to be able to tell Freedome to stop prompting me to uninstall it with an exclusion list or something. Are there currently any work-arounds?

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Moderator

Re: Freedome reports AT&T app (Setup & Transfer) is infected

Hello @NotTelling,

 

Thank you for bringing this to our attention, the F-Secure program will try to block or consider certain programs or applications  as a potential risk. This also might be highly considered as a false-positive file. To attend to this issue, we have a Sample Analysis Department (SAS) to help verify these files. Kindly send these samples ( if you don't have sample apk file, just collect the screen shot of error) for verification to our SAS team. They will then liaise the issue with you directly. Please go to the link below.

https://www.f-secure.com/en/web/labs_global/submit-a-sample

1 REPLY 1
Moderator

Re: Freedome reports AT&T app (Setup & Transfer) is infected

Hello @NotTelling,

 

Thank you for bringing this to our attention, the F-Secure program will try to block or consider certain programs or applications  as a potential risk. This also might be highly considered as a false-positive file. To attend to this issue, we have a Sample Analysis Department (SAS) to help verify these files. Kindly send these samples ( if you don't have sample apk file, just collect the screen shot of error) for verification to our SAS team. They will then liaise the issue with you directly. Please go to the link below.

https://www.f-secure.com/en/web/labs_global/submit-a-sample