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Freedome Mac trial blocks activation of subscription, had to uninstall

Scholar

Freedome Mac trial blocks activation of subscription, had to uninstall

Hi,

 

I installed the Freedome mac trial.

 

This morning it was showing that the trial will expire tomorrow but all network connections were blocked. Even though I turned off the Freedome I was not able to connect to internet. I had killswitch activated. The license activation did not succeed maybe because Freedome was blocking all connections.

 

After half an hour trying to find the solution from elsewhere I uninstalled the app and installed it again. Boom, network connections were activate again. The app was showing that the trial was expired.

 

This was not the first time when Fredome has trouble with determining if trial is valid. I'm guessing that because this time I had the killswitch activated it was blocking all connections. Restarting, quiting or turning off protection did not help.

 

Productive use of half an hour.

 

1 REPLY 1
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F-Secure

Re: Freedome Mac trial blocks activation of subscription, had to uninstall

Hi Tasaista,

 

I'd recommend you to contact our support to find out the root cause. The issue you're facing is uncommon and requires more investigation.