My devices list is empty (Android, latest versions of firmware and app)

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My devices list is empty (Android, latest versions of firmware and app)

Hi.  I am running the latest versions of everything but in the last couple of days since I have last checked the app, my devices list is empty in the Android app.  I saw a separate thread about iOS, but I am having the issue on my Nexus 6.  I can access the internet fine from all of my devices, but I cannot view devices in the app.

 

And the app should have an option to reboot the router without physically going to the router and rebooting, but that's another topic.

1 ACCEPTED SOLUTION

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Re: My devices list is empty (Android, latest versions of firmware and app)

EDIT: Restarting the router solved the problem.

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Supporter

Re: My devices list is empty (Android, latest versions of firmware and app)

EDIT: Restarting the router solved the problem.

View solution in original post

Former F-Secure Employee

Re: My devices list is empty (Android, latest versions of firmware and app)

Thanks for the report, we are working on some improvements in the way the device filtering works on the app devices view that hopefully eliminates this issue.