Unknown device using subscription

Scholar

Unknown device using subscription

Hi! Under subscriptions I have two of my three licenses used, however I have only installed it on one device. How do I find out who or what is using the other device? And how do I deactivate this rogue license?

1 ACCEPTED SOLUTION

Accepted Solutions
Senior Advisor

Re: Unknown device using subscription

Hi nlao

 

and welcome to the Forum.

 

Official F-Secure support here; http://www.f-secure.com/en/web/home_global/support/contact/request

 

While you are waiting you could also have an online chat with a F-Secure expert; http://www.f-secure.com/en/web/home_global/support/contact/chat

 

Past thread had a similar problem;

 

 http://community.f-secure.com/t5/Security-for-PC/Subscription-key-and-license/m-p/29030/highlight/tr...

 

 

View solution in original post

3 REPLIES 3
Senior Advisor

Re: Unknown device using subscription

Hi nlao

 

and welcome to the Forum.

 

Official F-Secure support here; http://www.f-secure.com/en/web/home_global/support/contact/request

 

While you are waiting you could also have an online chat with a F-Secure expert; http://www.f-secure.com/en/web/home_global/support/contact/chat

 

Past thread had a similar problem;

 

 http://community.f-secure.com/t5/Security-for-PC/Subscription-key-and-license/m-p/29030/highlight/tr...

 

 

View solution in original post

Scholar

Re: Unknown device using subscription

Thank you!

Senior Advisor

Re: Unknown device using subscription

SRID = Service Request ID